Phone 585-483-2000
AT YOUR SERVICE TRANSPORTATION LLC
Trusted Non-Emergency Medical Transportation in Upstate New York
Welcome to At Your Service Transportation, your dependable provider of non-emergency medical transportation (NEMT) in Rochester New York. We specialize in safe, reliable, and compassionate medical transport for individuals who need assistance getting to and from healthcare appointments.
When your health is involved, transportation should never be a worry. Our mission is simple:
To provide safe, on-time, and comfortable transportation that supports your health, independence, and peace of mind.
Whether you are a senior, a patient recovering from surgery, or someone with mobility challenges, our professional team ensures every ride is handled with care and dignity.
​
Why Choose At Your Service Transportation?
✔ Reliable, On-Time Pickups
✔ Wheelchair-Accessible Vehicles
✔ Friendly, Trained, and Compassionate Drivers
✔ Door-to-Door Assistance
✔ Medicaid Transportation Approved
✔ Serving Communities Across Upstate New York
We are more than just a ride — we are your trusted transportation partner in healthcare.
GET TO KNOW US
Compassionate Care Beyond Transportation
At At Your Service Transportation, we believe transportation is an essential part of healthcare access. ​Our commitment goes beyond driving — we prioritize:
​
-
Safety at every step
-
Respect and dignity for every passenger
-
Personalized assistance for unique mobility needs
-
Clear communication with patients, caregivers, and facilities
​
We believe in fostering a culture of empathy and understanding. Our commitment extends beyond transportation; it is a promise to be there for you when you need us the most.
We proudly serve:
-
Seniors
-
Individuals with disabilities
-
Post-surgery patients
-
Dialysis and recurring treatment patients
-
Residents of assisted living and nursing facilities
-
Adult day care participants
​
Your comfort and well-being are always our top priority.
Our Non-Emergency Medical Transportation Services
We provide affordable and dependable NEMT services throughout Upstate New York using well-maintained:
-
Wheelchair-accessible vans
-
Sedans
-
Minivans
Our door-to-door transportation services include travel to and from:
​
Medical Appointments
-
Primary care visits
-
Specialist appointments
-
Dental appointments
-
Outpatient procedures
-
Physical therapy
-
Dialysis
-
Chemotherapy & radiation
-
Pulmonary rehabilitation
-
Cardiac rehabilitation
-
Behavioral health appointments
Healthcare Facilities
-
Hospitals
-
Clinics
-
Nursing homes
-
Assisted living facilities
-
Adult day care centers
-
Rehabilitation centers
Hospital Discharges​
We ensure a safe, smooth transition home after discharge with
compassionate support from facility to doorstep.​​​
​
If you don’t see your destination listed — just call us. We are here to help.
​
Serving the Rochester NY Area with Pride
As a locally committed transportation provider, we take pride in supporting the health and independence of our community across Rochester New York. Our goal is to reduce missed appointments, relieve caregiver stress, and provide dependable medical transportation you can count on.
​
Medicaid Transportation Information
If you are covered through Medicaid, you may qualify for transportation services.
To schedule your ride:
Call Medical Answering Services (MAS) at
1-866-932-7740
When booking, be sure to request:
“At Your Service Transportation LLC”
We work closely with Medicaid transportation scheduling to ensure a smooth and stress-free process.
​​
Schedule Your Ride Today
Your health matters. Your time matters. Your comfort matters.
Let At Your Service Transportation provide the safe, professional, and compassionate non-emergency medical transportation you deserve.
Call us today to schedule your ride.
We look forward to serving you.
​
WE WANT TO HEAR FROM YOU!
Contact At Your Service Transportation and let us be your transportation professionals. Call us or message us for more info, or to make a reservation.
Monday - Friday 7 AM - 5 PM
Saturday 7 AM - 3 PM (wheelchair transportation only)
Sunday - Closed
* Hours of operation can be accomodated for scheduled wheelchair transportation.
Phone 585-483-2000